Shipping policy
Shipping Policy
Effective Date: July 2026
Thank you for shopping with MyAventra. We are committed to delivering your orders safely and on time.
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Order Processing
* All orders are processed within 1–2 business days after successful payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* In rare cases, processing may take longer due to high order volume or unforeseen circumstances.
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Shipping Time
Estimated delivery time:
* Metro Cities: 3–7 business days
* Other Cities & Towns: 5–10 business days
* Remote Locations: 7–12 business days
Delivery timelines are estimates and may vary depending on courier services, weather conditions, or other factors beyond our control.
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Shipping Charges
* Shipping charges, if applicable, will be displayed at checkout before payment.
* We may offer Free Shipping on selected products or promotional offers.
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Order Tracking
Once your order has been shipped, you will receive a tracking ID via Email, WhatsApp, or SMS (where available).
You can also track your order from the Track Your Order page on our website.
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Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
* Weather conditions
* Natural disasters
* Public holidays
* Courier partner delays
* Incorrect or incomplete shipping address
* Other unforeseen circumstances
MyAventra is not responsible for delays caused by courier partners or events beyond our control.
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Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply for re-delivery.
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Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and, if possible, an unboxing video.
Please refer to our Return & Refund Policy for complete details.
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Contact Us
For any shipping-related questions, please contact us:
💬 WhatsApp Support: +91 79887 94890
📧 Email: shop.myaventra@gmail.com
📞 Customer Support: +91 79887 94890
🕒 Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)