Refund policy

Return & Refund Policy

At MyAventra, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

We accept returns only under the following circumstances:

* The product is damaged during transit.
* The product is defective or not functioning properly.
* You receive an incorrect product.

Returns for any other reason will not be accepted.

Return Request

* A return request must be submitted within 48 hours of receiving the order.
* Customers must provide clear photos and, where possible, an unboxing video showing the issue.
* The product must be unused and returned with its original packaging, tags, manuals, and accessories.

Non-Returnable Items

Returns or refunds will not be accepted for:

* Change of mind.
* Incorrect size, color, or personal preference.
* Damage caused by misuse, negligence, or improper handling.
* Products returned without original packaging or missing accessories.

Refund Process

* Once the returned product is received and successfully inspected, we will notify you of the approval or rejection of your refund.
* Approved refunds will be credited to the original payment method within 5–10 business days.
* Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product sent by us.

Need Help?

If you have any questions or would like to request a return, please contact our support team within 48 hours of receiving your order.

💬 WhatsApp Support: +917988794890

📧 Email:shop.myaventra@gmail.com

📞 Customer Support: +917988794890

🕒 Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)

We are committed to resolving your concerns as quickly as possible.